top of page

Terms & Policies

Business Information

Oni²giri Official Site

Rinka Takahashi

Business Name

Oni²giri

Owner's Name

Rinka Takahashi

Business Address

Palo Alto, CA (Exact address available upon request)

Email Address

Product Information

- All items are handmade fresh on the day of pickup.

​- Ingredients and allergens are listed for each product on menu page.

- Please consume onigiri on the same day for best quality. 

​- Prepared in a home kitchen operating under California Cottage Food Law(need update).

Pricing

- Prices are listed on menu page. 

- Sales tax may apply depending on the item. 

Payment

Accepted Payments: Cash, Card, Cashless Payment (Need update and buy square?? or any other card payment device)

Orders & Pickup

- Orders can be placed through [form/email??] (need update)

- Pickup location will be shared after the order is confimed. 
- Pickup times vary depending on availability

  and Farmers Market Schedule. 

Cancellation 

- Because our products are fresh food, we cannot accept returns. 
- Cancellations must made by [1hour??day??] before Pickup. 

Refund Policy

- If we need to cancel due to unexpected circumstances,

  we will issue a full refund

Liability &
Food Safety

- Prepared in a home kitchen that is not inspected by the                Department of Health.

- Customers are responsible for checking allergen information          before consuming. 

- We follow safe food-handling practices to the best of our ability. 

Privacy Policy

- We only collect customer information necessary

  for orders and communication. 
- We do not share personal information with third parties.
- Information is used solely for order management

  and customer support. 

Food Safety Commitment

NEED UPDATE!!!!!!!!!!!!!!!!!

bottom of page